PRACTICAL INFORMATION

Shipping & delivery

View the shipping times, minimum order values, transport costs and payment terms for business orders placed with Decostar.

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SHIPPING AND DELIVERY TIMES

When will your order be delivered?

Depending on the agreed delivery and payment terms, orders are dispatched within four to five working days. The actual delivery time depends on the destination.

Deliveries to the Netherlands and a large part of Belgium generally arrive on the working day after dispatch. For other European destinations, the average delivery time is between six and ten working days.

* These delivery times are averages and may vary depending on several factors.

CONDITIONS BY COUNTRY

Minimum order values and transport costs

The conditions below apply to business orders. Different conditions may apply where alternative arrangements have been agreed with Decostar in advance.

BENELUX

The Netherlands, Belgium and Luxembourg

Minimum order value €750 excluding VAT
Delivery terms Delivered Duty Paid (DDP)
Payment terms

Subject to approval by the credit insurer: payment within 30 days net. Otherwise, payment in advance.

ORDERS PLACED VIA THE WEBSHOP
Minimum order value €350 excluding VAT
Transport surcharge €49
Free shipping from €750 excluding VAT
GERMANY

Delivery within Germany

Minimum order value €1,000 excluding VAT
Delivery terms Delivered Duty Paid (DDP)
Payment terms

Subject to approval by the credit insurer: payment within 30 days net. Otherwise, payment in advance.

ORDERS PLACED VIA THE WEBSHOP
Minimum order value €500 excluding VAT
Transport surcharge €49
Free shipping from €1,000 excluding VAT
FRANCE

Delivery to mainland France

Minimum order value €1,000 excluding VAT
Delivery terms Delivered Duty Paid (DDP)
Payment terms

Subject to approval by the credit insurer: payment within 30 days net. Otherwise, payment in advance.

* These conditions apply to mainland France. Islands are excluded.

AUSTRIA

Delivery to mainland Austria

Minimum order value €750
Transport surcharge €89
Free shipping from €1,500
Delivery terms Delivered Duty Paid (DDP)
Payment terms

Subject to approval by the credit insurer: payment within 30 days net. Otherwise, payment in advance.

* These conditions apply to mainland Austria. Islands are excluded.

SOUTHERN EUROPE

Portugal, Italy and Spain

Minimum order value €1,250
Transport surcharge €89
Free shipping from €2,500
Delivery terms Delivered Duty Paid (DDP)
Payment terms

Subject to approval by the credit insurer: payment within 30 days net. Otherwise, payment in advance.

* These conditions apply to mainland destinations. Islands are excluded.

SWITZERLAND

Delivery excluding customs clearance

Minimum order value €750
Transport surcharge €89
Free shipping from €1,500
Delivery terms Delivered at Place, excluding customs clearance (DAP)
Payment terms

Subject to approval by the credit insurer: payment within 30 days net. Otherwise, payment in advance.

OTHER COUNTRIES WITHIN EUROPE

Other EU countries

Minimum order value €10,000
Delivery terms Ex Works
Payment terms Payment in advance
DESTINATIONS NOT LISTED ABOVE

Other countries

Delivery terms for other countries are available on request. Our sales department will be pleased to provide information about the available options, minimum order value and transport costs.

CONTACT US
QUESTIONS ABOUT YOUR DELIVERY?

We are happy to help

Do you have questions about transport costs, delivery times or the conditions for your country? Please contact our sales department.

✆ +31 (0)55 540 30 24 ✉ sales@decostar.nl