Shipping & delivery

Depending on the delivery and payment conditions, orders are shipped within 4-5 working days. The actual delivery time depends on the destination. For the Netherlands and a large part of Belgium, this is the day after shipment. For other countries within Europe, the delivery time is between 6 and 10 working days.*

*This is an average and depends on several factors.

Minimum order values and transport costs per country:

Benelux:

Minimum order amount: € 600,- excl. VAT
Delivery terms: delivered (DDP)
Payment terms: If agreed credit insurance 30 days net, otherwise payment in advance

Orders via webshop:

Minimum order amount: € 350,- excl. VAT
Delivery terms: delivered (DDP) + € 49 transport surcharge
Free shipping for orders from € 600,- excl. VAT

Germany:

Minimum order amount: € 1000,- excl. VAT
Delivery terms: delivered (DDP)
Payment terms: If agreed credit insurance 30 days net, otherwise payment in advance

Orders via webshop:

Minimum order amount: € 500,- excl. VAT
Delivery terms: delivered (DDP) + € 49 transport surcharge
Free shipping for orders from € 1000,- excl. VAT

France*:

Minimum order amount: € 750 excluding VAT
Delivery terms: delivered (DDP)
Payment terms: If agreed credit insurance 30 days net, otherwise prepayment

*Conditions apply to mainland, islands are excluded 

Austria, Portugal*, Italy*, Spain*:

Minimum order amount: € 750, + € 89 transport surcharge
Delivery terms: delivered (DDP), free shipping for orders from € 1,500
Payment terms: If agreed credit insurance 30 days net, otherwise prepayment 

*Conditions apply to mainland, islands are excluded 

Switzerland:

Minimum order amount: € 750, + € 89 transport surcharge
Delivery conditions: delivered, excluding customs clearance (DAP), free shipping for orders from € 1,500
Payment terms: If agreed credit insurance 30 days net, otherwise prepayment

Other countries within Europe (EU):

Minimum order amount € 2500,-
Delivery conditions: to be requested per country
Payment: prepayment (unless otherwise agreed)

Other countries: on request sales@decostar.nl